Seasonal Client Service Specialist & Front Desk

H&R Block, Inc.; Waldron (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Waldron, AR. You’ll welcome clients, answer phones, and guide them to the right tax professional, helping create a welcoming, efficient experience.

You’ll schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and help maintain a clean, organized office with the team. Prior customer service experience is preferred.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as requested
• Ensure all clients' needs are met in person, over the phone, or virtually
• Maintain office cleanliness and organization with the team
• Other duties as assigned

Skills

Customer service

Multitasking

Time management

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Waldron, AR. You’ll welcome clients, answer phones, and guide them to the right tax professional, helping create a welcoming, efficient experience.

You’ll schedule appointments, ensure client needs are met across in-person, phone, or virtual channels, and help maintain a clean, organized office with the team. Prior customer service experience is preferred.