Seasonal Client Services Concierge

H&R Block; Springdale (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Springdale, AR is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional. You will schedule appointments and ensure every client leaves satisfied, both in person and remotely when needed.

Ideal candidates are experienced in fast-paced customer service, with strong organization and computer skills. This role is seasonal and requires flexibility across locations.

Qualifications

• High school diploma or equivalent.
• Experience in customer service is preferred.
• Ability to multitask and stay organized.
• Proficient with basic computer programs (MS Office).

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients' needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organization

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Springdale, AR is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional. You will schedule appointments and ensure every client leaves satisfied, both in person and remotely when needed.

Ideal candidates are experienced in fast-paced customer service, with strong organization and computer skills. This role is seasonal and requires flexibility across locations.