Seasonal Client Service Receptionist: Welcome, Schedule, Help

H&R Block; Fayetteville (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Fayetteville, AR is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and support a fast-paced office environment.

The role focuses on delivering top-notch service, organizing front-desk resources, and handling in-person, phone, and virtual client interactions with a proactive team mindset.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficiency with Microsoft Office and basic computer tasks.
• Comfortable greeting clients and directing them to the appropriate team member.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met during service (in person, phone, or virtual).
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Fast-paced experience

Education

High school diploma or equivalent

Job description

H&R Block in Fayetteville, AR is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and support a fast-paced office environment.

The role focuses on delivering top-notch service, organizing front-desk resources, and handling in-person, phone, and virtual client interactions with a proactive team mindset.