Seasonal Client Services Receptionist & Scheduler

H&R Block, Inc.; Three Rivers (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Michigan is seeking a Seasonal Client Service Professional/Receptionist to warmly welcome clients, guide them to the right tax expert, and support daily office operations.

In this role you will answer phones, schedule appointments, keep the office orderly, and help ensure every client leaves satisfied. This position is seasonal and requires a flexible, customer-first mindset.

Qualifications

• Experience in a fast-paced customer-facing role.
• Strong organizational and time-management skills.
• Ability to multitask while delivering attentive service.
• Excellent communication and manners.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule client appointments as requested.
• Ensure client needs are met in person, by phone, or online.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment experience

Customer service experience

Multitasking

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Michigan is seeking a Seasonal Client Service Professional/Receptionist to warmly welcome clients, guide them to the right tax expert, and support daily office operations.

In this role you will answer phones, schedule appointments, keep the office orderly, and help ensure every client leaves satisfied. This position is seasonal and requires a flexible, customer-first mindset.