Seasonal Client Services Receptionist

H&R Block, Inc.; Ripley (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. This in-person role will greet clients, manage scheduling, and support daily office operations with a friendly, professional demeanor.

You will answer calls, check clients in, organize documents, and collaborate with tax professionals to ensure a smooth experience. With training and support, this position can lead toward tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities during the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization to support a smooth client experience.
• Collaborate with tax professionals and office team to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Team collaboration

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. This in-person role will greet clients, manage scheduling, and support daily office operations with a friendly, professional demeanor.

You will answer calls, check clients in, organize documents, and collaborate with tax professionals to ensure a smooth experience. With training and support, this position can lead toward tax preparation or office leadership.