Seasonal Client Services Receptionist – Drive Client Impact

H&R Block, Inc.; Fairfield (IA); On-site; USD 22,000 - 36,000; Part time

Job summary

H&R Block, Inc. is seeking a friendly seasonal Client Service Professional/Receptionist in Iowa to welcome clients, answer calls, and coordinate appointments with tax professionals.

You will help clients navigate services, schedule visits, and ensure their needs are met across in-person, phone, or virtual channels. The role emphasizes strong organizational skills, multitasking, and a customer-first approach in a fast-paced environment.

Qualifications

• Experience in a fast-paced environment.
• Prior customer service experience preferred.
• Strong multi-tasking and organizational skills required.

Responsibilities

• Greet clients warmly and answer phones.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain clean and organized office with team members.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a friendly seasonal Client Service Professional/Receptionist in Iowa to welcome clients, answer calls, and coordinate appointments with tax professionals.

You will help clients navigate services, schedule visits, and ensure their needs are met across in-person, phone, or virtual channels. The role emphasizes strong organizational skills, multitasking, and a customer-first approach in a fast-paced environment.