Seasonal Client Service Pro & Receptionist - Flexible Hours

H&R Block, Inc.; Red Oak (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Red Oak, IA to greet clients, answer phones, and connect customers with the right tax professional. The role emphasizes friendly service, scheduling flexibility, and a tidy office environment.

The position requires experience in fast-paced environments, strong customer service skills, and proficient use of Microsoft Office. Franchisee operates independently and handles hiring locally.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Time management

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Red Oak, IA to greet clients, answer phones, and connect customers with the right tax professional. The role emphasizes friendly service, scheduling flexibility, and a tidy office environment.

The position requires experience in fast-paced environments, strong customer service skills, and proficient use of Microsoft Office. Franchisee operates independently and handles hiring locally.