Seasonal Client Services Receptionist

H&R Block, Inc.; Shakopee (MN); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professionals.

The role focuses on delivering a welcoming experience and ensuring client needs are met across in-person, phone, and virtual touchpoints. Ideal candidates bring customer service experience, multitasking ability, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent is required.
• Flexibility to work a schedule and/or in multiple locations.
• Sales or marketing experience is a plus.
• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task and stay organized.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization.

Skills

Customer service

Multitasking

Time management

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professionals.

The role focuses on delivering a welcoming experience and ensuring client needs are met across in-person, phone, and virtual touchpoints. Ideal candidates bring customer service experience, multitasking ability, and proficiency with Microsoft Office.