Seasonal Client Service Receptionist

H&R Block, Inc.; Houma (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. This role emphasizes a friendly, personalized experience across in-person, phone, and virtual channels.

The position supports the office team by scheduling clients, maintaining a tidy workspace, and handling additional duties as assigned. Prior customer service experience and strong organization are valued assets.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. This role emphasizes a friendly, personalized experience across in-person, phone, and virtual channels.

The position supports the office team by scheduling clients, maintaining a tidy workspace, and handling additional duties as assigned. Prior customer service experience and strong organization are valued assets.