Seasonal Client Service Receptionist

H&R Block, Inc.; Woodland (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax expert. The role emphasizes friendly client interaction, accurate scheduling, and helping clients with in-person, phone, or virtual needs.

The position requires a high school diploma or equivalent, ability to work flexibly across locations, and prior customer service experience.

Qualifications

• Experience in a fast-paced environment
• Customer service experience
• Ability to multitask and manage time effectively
• Strong organizational and time-management skills
• Computer proficiency with Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as requested
• Ensure all client needs are met in person, over the phone, or virtually
• Maintain office cleanliness and organization with the team
• Perform other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax expert. The role emphasizes friendly client interaction, accurate scheduling, and helping clients with in-person, phone, or virtual needs.

The position requires a high school diploma or equivalent, ability to work flexibly across locations, and prior customer service experience.