Seasonal Client Service & Receptionist

H&R Block; Newton (KS); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect clients with the right tax professional. The role focuses on delivering friendly service in person, over the phone, or virtually, while coordinating scheduling and maintaining a clean, organized office.

Ideal candidates have experience in fast-paced, customer-service settings, strong multi-tasking abilities, and proficiency with Microsoft Office.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect clients with the right tax professional. The role focuses on delivering friendly service in person, over the phone, or virtually, while coordinating scheduling and maintaining a clean, organized office.

Ideal candidates have experience in fast-paced, customer-service settings, strong multi-tasking abilities, and proficiency with Microsoft Office.