Seasonal Client Services Receptionist

H&R Block, Inc.

Saint Francis (WI)

On-site

USD 19,000 - 28,000

Part time

2 days ago

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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in our Wisconsin office. You will manage scheduling, check-in, and document intake, supporting a team of tax professionals.

This in-person role offers training and growth into tax prep or leadership paths. The ideal candidate enjoys fast-paced client service, is detail-oriented, and can work evenings/weekends during tax season, with proficiency in Office tools and

Qualifications

Experience in fast-paced, client-centered environments.
Strong interpersonal and communication skills.
Able to multitask and manage competing priorities.
Organizational skills with attention to detail.
Proficient with basic computer programs (Office, Teams, scheduling).
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients and be the face of the office.
Answer phones, schedule appointments, and match clients with the right tax professional.
Manage client check-in and document intake processes.
Maintain office organization and cleanliness for a smooth client experience.
Collaborate with tax professionals to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.