Seasonal Client Service & Front Desk Associate

H&R Block, Inc.; Rhinelander (WI); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Competitive pay

Résumé du poste

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the friendly first impression for clients in our Wisconsin office. This in-person role handles greeting, check-in, scheduling, and document handling, supporting a team of tax professionals.

The position involves coordinating appointments, maintaining a tidy, organized front desk, and protecting client information with discretion. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with teamwork.
• Ability to multitask and manage competing priorities.
• Detail-oriented with reliable follow-through.
• Comfort with basic computer programs and scheduling tools.
• Evenings and weekend availability during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Client service

Communication

Multitasking

Organizational skills

Digital tools

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the friendly first impression for clients in our Wisconsin office. This in-person role handles greeting, check-in, scheduling, and document handling, supporting a team of tax professionals.

The position involves coordinating appointments, maintaining a tidy, organized front desk, and protecting client information with discretion. Evening and weekend availability during tax season is required.