Seasonal Client Service Receptionist

H&R Block; Merrill (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Wisconsin is seeking a seasonal Client Service Professional/Receptionist to wow clients and help them navigate tax season. You will answer phones, greet clients, schedule appointments, and connect customers with the right tax professional.

You will support office operations, maintain a tidy workspace, and handle diverse tasks in person, over the phone, or virtually. The role emphasizes fast pace, excellent communication, and a commitment to client service.

Qualifications

• Experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organization

Time management

Microsoft Office

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Wisconsin is seeking a seasonal Client Service Professional/Receptionist to wow clients and help them navigate tax season. You will answer phones, greet clients, schedule appointments, and connect customers with the right tax professional.

You will support office operations, maintain a tidy workspace, and handle diverse tasks in person, over the phone, or virtually. The role emphasizes fast pace, excellent communication, and a commitment to client service.