Seasonal Client Experience & Reception Specialist

H&R Block, Inc.; Viroqua (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Wisconsin. This in-person role handles greeting clients, managing check-in, and coordinating with tax professionals to match needs with expertise.

You will support daily office operations, answer phones, schedule appointments, and maintain a professional, organized environment. With training and support, this position can lead to growth in tax preparation or office

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls and schedule appointments; match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle confidential client information with discretion and care.

Skills

Client service

Communication

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Wisconsin. This in-person role handles greeting clients, managing check-in, and coordinating with tax professionals to match needs with expertise.

You will support daily office operations, answer phones, schedule appointments, and maintain a professional, organized environment. With training and support, this position can lead to growth in tax preparation or office