Seasonal Client Experience Pro | Receptionist

H&R Block, Inc.; Town of Minocqua (WI); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block in Wisconsin is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations. You will schedule appointments, connect clients with tax professionals, and maintain a professional, organized front desk during tax season.

This in-person role emphasizes confidentiality, teamwork, and a welcoming client experience. Competitive training provided, with potential for advancement in tax preparation or office leadership,

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Customer service

Multitasking

Interpersonal skills

Communication

Office software

Scheduling

Educación

High school diploma or GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block in Wisconsin is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations. You will schedule appointments, connect clients with tax professionals, and maintain a professional, organized front desk during tax season.

This in-person role emphasizes confidentiality, teamwork, and a welcoming client experience. Competitive training provided, with potential for advancement in tax preparation or office leadership,