Seasonal Client Service & Receptionist

H&R Block, Inc.; Burlington (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a friendly seasonal Client Service Professional/Receptionist in Wisconsin to greet clients, answer calls, and connect them with the right tax expert.

You’ll schedule appointments, support in person, by phone, or virtually, and help maintain a welcoming office environment. This entry-level role is ideal for someone with prior customer service experience who enjoys a fast-paced setting.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help to ensure all clients needs have been met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced env

Customer service experience

Multi-tasking ability

Organizational & time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a friendly seasonal Client Service Professional/Receptionist in Wisconsin to greet clients, answer calls, and connect them with the right tax expert.

You’ll schedule appointments, support in person, by phone, or virtually, and help maintain a welcoming office environment. This entry-level role is ideal for someone with prior customer service experience who enjoys a fast-paced setting.