Seasonal Client Services Specialist

H&R Block; New London (WI); On-site; USD 22,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations at our Wisconsin location. You will manage scheduling, assist with check-in, and connect clients with the appropriate tax professional.

The role requires strong interpersonal skills, multitasking ability, and a commitment to confidential handling of client information. Evening and weekend availability during tax season is expected.

Qualifications

• Must be able to thrive in a fast-paced, client‑focused environment.
• Strong communication and collaboration with team members and clients.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and reliable follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including organizing documents.
• Maintain a tidy office and support daily operations with the team.

Skills

Interpersonal skills

Multitasking

Organizational skills

Communication skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations at our Wisconsin location. You will manage scheduling, assist with check-in, and connect clients with the appropriate tax professional.

The role requires strong interpersonal skills, multitasking ability, and a commitment to confidential handling of client information. Evening and weekend availability during tax season is expected.