Seasonal Front Desk & Client Services

H&R Block, Inc.; Ladysmith (WI); On-site; USD 25,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Wisconsin to greet clients, manage scheduling, and support office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or leadership. Availability for evenings and weekends during tax season is required, with a focus on welcoming clients and maintaining a professional environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Wisconsin to greet clients, manage scheduling, and support office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or leadership. Availability for evenings and weekends during tax season is required, with a focus on welcoming clients and maintaining a professional environment.