Seasonal Client Services Receptionist

H&R Block, Inc.; Laurel Springs (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in Laurel Springs, NJ. This in-person role offers a stepping stone into tax prep or office leadership.

You will handle check-ins, coordinate with tax professionals, maintain a professional office, and protect client confidentiality, with evening and weekend shifts during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and interpersonal skills.
• Ability to multitask and manage priorities.
• Excellent organizational skills and attention to detail.
• Proficient with basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information confidentially.

Skills

Fast-paced

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings & weekends

Education

High school diploma

GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in Laurel Springs, NJ. This in-person role offers a stepping stone into tax prep or office leadership.

You will handle check-ins, coordinate with tax professionals, maintain a professional office, and protect client confidentiality, with evening and weekend shifts during tax season.