Client Experience Concierge — Front Desk

H&R Block, Inc.; Laurel Springs (NJ); Vor Ort; USD 22.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block in Laurel Springs, NJ is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and a potential pathway into tax prep or office leadership. Primary duties include greeting clients, answering calls, checking in clients, organizing documents, and maintaining a tidy office while safeguarding confidential

Qualifikationen

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills; professional client service
• Ability to multitask and manage competing priorities

Aufgaben

• Greet clients warmly and create a welcoming first impression
• Answer calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Interpersonal communication

Multitasking

Organizational skills

Customer service

Microsoft Office

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling software

Jobbeschreibung

H&R Block in Laurel Springs, NJ is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and a potential pathway into tax prep or office leadership. Primary duties include greeting clients, answering calls, checking in clients, organizing documents, and maintaining a tidy office while safeguarding confidential