Seasonal Client Service Specialist

H&R Block, Inc.; Colville (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in our Colville, WA office to welcome clients, manage scheduling, and support daily operations with tax professionals.

This in-person role offers training and a potential pathway into tax preparation or office leadership. Ideal candidates have experience in fast-paced, client-focused environments, strong communication, multitasking ability, and basic computer skills (Microsoft Office, Teams, scheduling systems).

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and collaboration with team members.
• Ability to multitask and manage competing priorities.
• Attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and discretion.

Skills

Interpersonal skills

Multitasking

Organizational skills

Communication

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in our Colville, WA office to welcome clients, manage scheduling, and support daily operations with tax professionals.

This in-person role offers training and a potential pathway into tax preparation or office leadership. Ideal candidates have experience in fast-paced, client-focused environments, strong communication, multitasking ability, and basic computer skills (Microsoft Office, Teams, scheduling systems).