Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Bellingham (WA); On-site; USD 26,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Bellingham, WA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily operations in person.

You will serve as the face of the office, directing clients to the appropriate tax professional and handling intake and documents with discretion. The role emphasizes strong customer service, multitasking, and seamless collaboration with tax professionals.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and pair clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain clean, organized office to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Organization

Computer skills

Flexible hours

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Bellingham, WA seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily operations in person.

You will serve as the face of the office, directing clients to the appropriate tax professional and handling intake and documents with discretion. The role emphasizes strong customer service, multitasking, and seamless collaboration with tax professionals.