Seasonal Client Service & Receptionist

H&R Block, Inc.; Mineral Wells (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to warmly welcome clients, answer calls, and route them to the right tax professional. You will help schedule appointments and support clients in person, by phone, or virtually.

This role requires strong organization, multitasking, and proficiency with Microsoft Office in a fast-paced franchise office. A high school diploma and flexible location availability are preferred.

Qualifications

• Experience in a fast-paced environment.
• Customer service background.
• Ability to multi-task and stay organized.
• Strong time-management and communication skills.
• Proficient with Microsoft Office and office equipment.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Assist clients in person, over the phone, or virtually to ensure needs are met.
• Maintain office cleanliness and organize resources with the team.
• Perform additional duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Communication skills

Education

High school diploma or equivalent

Job description

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to warmly welcome clients, answer calls, and route them to the right tax professional. You will help schedule appointments and support clients in person, by phone, or virtually.

This role requires strong organization, multitasking, and proficiency with Microsoft Office in a fast-paced franchise office. A high school diploma and flexible location availability are preferred.