Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Auburn (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Auburn, WA. You will be the welcoming first impression for clients, manage scheduling, and support daily office operations alongside tax professionals.

The role requires evening and weekend availability during tax season, strong communication, and organizational skills, with opportunities to grow into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team members and serve clients professionally.
• Ability to multitask and manage priorities throughout the day.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal skills

Multitasking

Communication

Office software

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Auburn, WA. You will be the welcoming first impression for clients, manage scheduling, and support daily office operations alongside tax professionals.

The role requires evening and weekend availability during tax season, strong communication, and organizational skills, with opportunities to grow into tax preparation or office leadership.