Seasonal Client Service Professional — Front Desk

H&R Block, Inc.; Benson Mobile Manor (MN); In loco; USD 21.000 - 28.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Minnesota to warmly welcome clients and connect them with the right tax professional.

Your day will include answering phones, scheduling appointments, and guiding clients through the service experience. You will ensure client needs are met across in-person, phone, or virtual interactions while helping to keep the office tidy and well organized with the team.

Competenze

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task and stay organized.
• Strong time-management skills and computer proficiency with Microsoft Office.

Mansioni

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Conoscenze

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Minnesota to warmly welcome clients and connect them with the right tax professional.

Your day will include answering phones, scheduling appointments, and guiding clients through the service experience. You will ensure client needs are met across in-person, phone, or virtual interactions while helping to keep the office tidy and well organized with the team.