Seasonal Client Service Concierge

H&R Block, Inc.; Walker (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional to ensure a smooth, welcoming experience for every visitor.

You will schedule appointments, assist clients in person or virtually, and maintain a clean, organized office while handling additional duties as needed in a fast-paced environment.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Minnesota is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional to ensure a smooth, welcoming experience for every visitor.

You will schedule appointments, assist clients in person or virtually, and maintain a clean, organized office while handling additional duties as needed in a fast-paced environment.