Client Service Pro - Reception & Scheduling (Seasonal)

H&R Block; Saint Michael (MN); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer calls, and connect them with the right tax professional. You will schedule appointments, ensure all client needs are met, and help maintain a clean, organized office environment.

Candidates should excel in fast-paced customer service and be flexible about location and schedule. This role emphasizes multi-tasking, strong organizational skills, and proficiency with Microsoft

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Flexible schedule and ability to work in multiple locations.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Help ensure all client needs are met during service, in person, over the phone or virtually.
• Maintain office cleanliness and organization with team members.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Time management

Microsoft Office

Phone etiquette

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer calls, and connect them with the right tax professional. You will schedule appointments, ensure all client needs are met, and help maintain a clean, organized office environment.

Candidates should excel in fast-paced customer service and be flexible about location and schedule. This role emphasizes multi-tasking, strong organizational skills, and proficiency with Microsoft