Seasonal Client Concierge & Receptionist — Flexible Hours

H&R Block; Bagley (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional while delivering friendly, confident service and building lasting client relationships.

The ideal candidate will thrive in a fast-paced environment, bring prior customer service experience, and be able to multi-task with strong organizational and time-management skills; proficiency with Microsoft Office is preferred.

Qualifications

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Job description

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional while delivering friendly, confident service and building lasting client relationships.

The ideal candidate will thrive in a fast-paced environment, bring prior customer service experience, and be able to multi-task with strong organizational and time-management skills; proficiency with Microsoft Office is preferred.