Flexible Schedule Client Service Specialist - Receptionist

H&R Block; Aitkin (MN); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and help ensure each client’s needs are met.

This role rewards friendly, efficient service in a fast-paced environment. Candidates should be proficient with Microsoft Office and have strong organizational and multitasking skills.

Qualifications

• Experience in fast-paced environment and customer service.
• Ability to multi-task and stay organized in a busy front-desk setting.
• Proficient with Microsoft Office and basic computer tasks.
• Experience working with clients and scheduling appointments.
• Friendly, professional communication and service orientation.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block in Minnesota is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments and help ensure each client’s needs are met.

This role rewards friendly, efficient service in a fast-paced environment. Candidates should be proficient with Microsoft Office and have strong organizational and multitasking skills.