Seasonal Client Services Pro — Flexible Schedule

H&R Block; California (MO); On-site; USD 23,000 - 32,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will schedule appointments, ensure client needs are met in person, by phone, or virtually, and help maintain a tidy office.

Prior customer service experience and multitasking skills are required. The role supports a fast-paced environment, with responsibilities spanning front-d desk, phone, and client assistance.

Qualifications

• Experience in a fast-paced customer service role.
• Ability to multitask and stay organized.
• Proficient with Microsoft Office and basic computer skills.

Responsibilities

• Answer phones and greet clients in a friendly, professional manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested and manage appointments.
• Assist in maintaining a clean, organized office environment and support team members.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Microsoft Office

Phone etiquette

Education

High school diploma or equivalent

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will schedule appointments, ensure client needs are met in person, by phone, or virtually, and help maintain a tidy office.

Prior customer service experience and multitasking skills are required. The role supports a fast-paced environment, with responsibilities spanning front-d desk, phone, and client assistance.