Seasonal Client Services Concierge - Receptionist

H&R Block, Inc.; Wapakoneta (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help them navigate tax season with confidence. You’ll answer phones, greet visitors, and connect clients with the right tax professional to meet their needs.

In a fast-paced, friendly office, you’ll multitask across in-person, phone, and virtual service while maintaining a clean and organized workspace. Previous customer service experience is preferred, and a flexible schedule is required.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multitask and stay organized.
• Proficiency with Microsoft Office and basic technology.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

multitask

Phone handling

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients and help them navigate tax season with confidence. You’ll answer phones, greet visitors, and connect clients with the right tax professional to meet their needs.

In a fast-paced, friendly office, you’ll multitask across in-person, phone, and virtual service while maintaining a clean and organized workspace. Previous customer service experience is preferred, and a flexible schedule is required.