Seasonal Client Services Concierge (Receptionist)

H&R Block, Inc.; Versailles (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, match them with the right tax professional, and schedule appointments.

You will thrive in a fast-paced environment by delivering excellent service and ensuring client needs are met with care. In this role, you will answer phones, assist clients in person or virtually, and help maintain an organized, welcoming office across locations.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organizational and time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, match them with the right tax professional, and schedule appointments.

You will thrive in a fast-paced environment by delivering excellent service and ensuring client needs are met with care. In this role, you will answer phones, assist clients in person or virtually, and help maintain an organized, welcoming office across locations.