Seasonal Client Services Concierge & Receptionist

H&R Block, Inc.; Giddings (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist. You will answer phones, greet clients, and help connect them with the right tax professional.

You’ll schedule appointments, ensure clients' needs are met whether in person, by phone, or virtually, and keep the office tidy and organized with the team.

This role emphasizes friendly service and the ability to multitask in a fast-paced environment and may require flexibility and location shifts.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced experience

Customer service experience

Multi-tasking

Organizational skills

Time-management

Computer proficiency

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist. You will answer phones, greet clients, and help connect them with the right tax professional.

You’ll schedule appointments, ensure clients' needs are met whether in person, by phone, or virtually, and keep the office tidy and organized with the team.

This role emphasizes friendly service and the ability to multitask in a fast-paced environment and may require flexibility and location shifts.