Seasonal Client Services Concierge — Flexible Hours

H&R Block, Inc.; Ord (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and support their tax-related needs. You will route clients to the right tax professional and help schedule visits, ensuring every client leaves satisfied.

Ideal candidates bring prior customer service experience, the ability to multitask, and solid organizational skills, using Microsoft Office as needed to assist in daily operations.

Qualifications

• Experience in a fast-paced work environment.
• Customer service experience in a busy setting.
• Ability to multi-task across multiple requests.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist clients in person, over the phone, or virtually until needs are met.
• Maintain office cleanliness and organization with team members.

Skills

Experience in fast-paced environment

Customer service experience

Ability to multi-task

Strong organizational and time‑mgmt

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and support their tax-related needs. You will route clients to the right tax professional and help schedule visits, ensuring every client leaves satisfied.

Ideal candidates bring prior customer service experience, the ability to multitask, and solid organizational skills, using Microsoft Office as needed to assist in daily operations.