Client Concierge & Receptionist — Seasonal, Fast-Paced Office

H&R Block; Greenwood (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Job summary

H&R Block in Greenwood, Arkansas is seeking a friendly Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and match clients with the right tax specialist. You will help schedule appointments and ensure clients’ needs are met across in-person, phone, or virtual service.

The ideal candidate brings experience in customer service, thrives in a fast-paced environment, and can multi-task with strong organizational and time-management skills.

Qualifications

• Experience in a fast-paced environment and customer service.
• Ability to multi-task across competing priorities.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Greenwood, Arkansas is seeking a friendly Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and match clients with the right tax specialist. You will help schedule appointments and ensure clients’ needs are met across in-person, phone, or virtual service.

The ideal candidate brings experience in customer service, thrives in a fast-paced environment, and can multi-task with strong organizational and time-management skills.