Client Experience Host — Tax Season Receptionist

H&R Block, Inc.; Oregon; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Oregon. The role is in-person, welcoming clients, handling check-in, and supporting tax professionals during busy tax season.

You will greet clients, schedule appointments, and help with document intake while maintaining a clean, organized office environment. This position offers growth potential within the tax office team and requires strong customer service and teamwork.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Familiarity with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service orientation

Interpersonal communication

Multitasking ability

Attention to detail

Team collaboration

Availability evenings/weekends

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Oregon. The role is in-person, welcoming clients, handling check-in, and supporting tax professionals during busy tax season.

You will greet clients, schedule appointments, and help with document intake while maintaining a clean, organized office environment. This position offers growth potential within the tax office team and requires strong customer service and teamwork.