Seasonal Client Service Concierge

H&R Block, Inc.; Burlington (KY); Vor Ort; USD 17.000 - 25.000; Teilzeit

Benefits dieser Stelle

Seasonal position

Competitive pay

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments, and coordinate with tax professionals to ensure smooth daily operations.

This on-site role requires strong communication, multitasking, and confidentiality as you support busy tax season periods. Prior front desk or customer service experience is preferred, with opportunities to grow into tax preparation or

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organization to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Interpersonal communication

Multitasking

Attention to detail

Confidentiality

Ausbildung

High School Diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, schedule appointments, and coordinate with tax professionals to ensure smooth daily operations.

This on-site role requires strong communication, multitasking, and confidentiality as you support busy tax season periods. Prior front desk or customer service experience is preferred, with opportunities to grow into tax preparation or