Seasonal Client Services Concierge & Receptionist

H&R Block, Inc.; Beaver Falls (Beaver County); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and support daily office operations in person. You will answer calls, schedule appointments, and help match clients with the right tax professional, while maintaining a professional and organized front desk.

This in-person role requires availability evenings and weekends during tax season, with potential growth into tax preparation or office leadership as you gain experience.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document handling and organization.
• Maintain tidy office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.

Skills

Interpersonal skills

Multitasking

Organizational skills

Professional communication

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and support daily office operations in person. You will answer calls, schedule appointments, and help match clients with the right tax professional, while maintaining a professional and organized front desk.

This in-person role requires availability evenings and weekends during tax season, with potential growth into tax preparation or office leadership as you gain experience.