Seasonal Client Services Associate | Front Desk, Tax Office

H&R Block, Inc.; College Station (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in College Station, TX. You will work with tax professionals to connect clients with the right services.

The role emphasizes confidentiality, teamwork, and a professional first impression, with opportunities to grow into tax preparation or office leadership through training.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong communication and collaboration with team members.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning and organization.
• Maintain orderly office environment for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in College Station, TX. You will work with tax professionals to connect clients with the right services.

The role emphasizes confidentiality, teamwork, and a professional first impression, with opportunities to grow into tax preparation or office leadership through training.