Seasonal Client Service Specialist - Front Desk

H&R Block, Inc.; Sealy (TX); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

H&R Block, Inc. in Sealy, TX is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. You will greet clients, answer calls, schedule appointments, and coordinate with tax professionals to match clients with the right expert.

This in-person role offers training and a path into tax preparation or office leadership. You will maintain a professional office environment, handle sensitive documents, and ensure a smooth client experience

Competenze

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Proficient with basic computer programs (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients and create a welcoming first impression as the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Interpersonal communication

Team collaboration

Multitasking

Organizational skills

Office software (MS Office, Teams)

Scheduling systems

Evenings & weekends availability

Formazione

High school diploma/GED or equivalent

Strumenti

Microsoft Office

Microsoft Teams

Scheduling software

Descrizione del lavoro

H&R Block, Inc. in Sealy, TX is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations. You will greet clients, answer calls, schedule appointments, and coordinate with tax professionals to match clients with the right expert.

This in-person role offers training and a path into tax preparation or office leadership. You will maintain a professional office environment, handle sensitive documents, and ensure a smooth client experience