Seasonal Client Service Specialist & Receptionist

H&R Block, Inc.; Chardon (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional in a fast-paced, welcoming office. You will schedule appointments and ensure every client’s needs are met across in-person, phone, or virtual channels.

The position emphasizes accuracy, teamwork, and a positive first impression. Ideal candidates have strong multitasking and time-management skills, prior customer service experience, and

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional in a fast-paced, welcoming office. You will schedule appointments and ensure every client’s needs are met across in-person, phone, or virtual channels.

The position emphasizes accuracy, teamwork, and a positive first impression. Ideal candidates have strong multitasking and time-management skills, prior customer service experience, and