Seasonal Client Service Specialist & Receptionist

H&R Block, Inc.; Southport (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones and connect them with the right tax professional.

You will help schedule appointments and support clients in person, over the phone, or virtually, ensuring a positive experience. You’ll thrive in a fast-paced environment, use Microsoft Office, and maintain a clean, organized front desk with a collaborative team.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office or similar software.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Strong communication

Organization

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones and connect them with the right tax professional.

You will help schedule appointments and support clients in person, over the phone, or virtually, ensuring a positive experience. You’ll thrive in a fast-paced environment, use Microsoft Office, and maintain a clean, organized front desk with a collaborative team.