Seasonal Client Service Specialist & Receptionist

H&R Block, Inc.; Irvine (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, route inquiries, and support tax professionals. You will create a helpful first impression and ensure smooth service across in-person and remote channels.

This role emphasizes courteous communication, multi-tasking in a fast-paced office, and coordinating client appointments while maintaining a clean, organized workspace. Franchise office operations may vary.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, route inquiries, and support tax professionals. You will create a helpful first impression and ensure smooth service across in-person and remote channels.

This role emphasizes courteous communication, multi-tasking in a fast-paced office, and coordinating client appointments while maintaining a clean, organized workspace. Franchise office operations may vary.