Seasonal Client Service Specialist: Reception & Scheduling

H&R Block; Thomson (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. Join a collaborative franchise office where you will help schedule clients, maintain a welcoming front desk, and support teammates in a fast-paced environment.

This role emphasizes outstanding service, organization, and the ability to handle multiple tasks while keeping the office tidy and client-focused, with opportunities to grow within

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Phone etiquette

Education

High school diploma

Tools

Microsoft Office Suite

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. Join a collaborative franchise office where you will help schedule clients, maintain a welcoming front desk, and support teammates in a fast-paced environment.

This role emphasizes outstanding service, organization, and the ability to handle multiple tasks while keeping the office tidy and client-focused, with opportunities to grow within