Seasonal Client Service Specialist (Reception)

H&R Block, Inc.; Onamia (MN); On-site; USD 16,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life and work balance

Job summary

H&R Block, Inc. in Minnesota invites you to join as a seasonal Client Service Professional / Receptionist. You will greet clients, schedule appointments, manage check-in, and support daily office operations in person.

This role offers training, opportunities to advance into tax preparation or office leadership, requires evenings and weekend availability during tax season, and emphasizes confidentiality and teamwork. Competitive pay and comprehensive benefits are provided.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs (Office) and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals and team members to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Customer service

Attention to detail

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Minnesota invites you to join as a seasonal Client Service Professional / Receptionist. You will greet clients, schedule appointments, manage check-in, and support daily office operations in person.

This role offers training, opportunities to advance into tax preparation or office leadership, requires evenings and weekend availability during tax season, and emphasizes confidentiality and teamwork. Competitive pay and comprehensive benefits are provided.