Seasonal Client Services Receptionist - Fast-Paced, People-Focused

H&R Block, Inc.; Walnut Ridge (AR); Presencial; USD 17 000 - 21 000; Tempo parcial

Resumo da oferta

H&R Block, Inc. is seeking a seasonally focused Client Service Professional/Receptionist in Walnut Ridge, AR. This role centers on greeting clients, directing them to the right tax professional, and scheduling appointments to ensure a smooth client experience both in person and virtually.

The position requires strong customer service skills, the ability to multitask in a fast-paced environment, and proficiency with Microsoft Office. A high school diploma or equivalent is preferred.

Qualificações

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Conhecimentos

Fast-paced environment

Customer service experience

Multi-tasking

Time management

Microsoft Office proficiency

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

H&R Block, Inc. is seeking a seasonally focused Client Service Professional/Receptionist in Walnut Ridge, AR. This role centers on greeting clients, directing them to the right tax professional, and scheduling appointments to ensure a smooth client experience both in person and virtually.

The position requires strong customer service skills, the ability to multitask in a fast-paced environment, and proficiency with Microsoft Office. A high school diploma or equivalent is preferred.