Seasonal Client Services Front Desk

H&R Block, Inc.; Princeton (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. The role emphasizes delivering friendly, accurate service in a fast-paced environment across in-person and virtual interactions.

Applicants should have customer service experience, strong organization, ability to multitask, and proficiency with Microsoft Office. Flexible scheduling and multiple locations may apply.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients per their preferences.
• Ensure clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. The role emphasizes delivering friendly, accurate service in a fast-paced environment across in-person and virtual interactions.

Applicants should have customer service experience, strong organization, ability to multitask, and proficiency with Microsoft Office. Flexible scheduling and multiple locations may apply.