Seasonal Client Service Specialist - Front Desk

H&R Block, Inc.; Alpine (TX); In loco; USD 19.000 - 28.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is hiring a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax expert, and coordinate scheduling. This role supports a fast-paced office, handling in-person, phone, and virtual client interactions while maintaining a tidy, well-organized front desk.

Ideal for flexible, customer-focused individuals seeking seasonal engagement. Experience in customer service and strong multitasking abilities are valued.

Competenze

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Mansioni

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conoscenze

Customer service

Multitasking

Time management

Organizational skills

MS Office proficiency

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

H&R Block, Inc. is hiring a Seasonal Client Service Professional/Receptionist to welcome clients, route them to the right tax expert, and coordinate scheduling. This role supports a fast-paced office, handling in-person, phone, and virtual client interactions while maintaining a tidy, well-organized front desk.

Ideal for flexible, customer-focused individuals seeking seasonal engagement. Experience in customer service and strong multitasking abilities are valued.