Seasonal Client Service Specialist

H&R Block; Vincennes (IN); On-site; USD 18,000 - 24,000; Part time

Job summary

H&R Block seeks a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and direct them to the right tax professional. You’ll help schedule appointments and ensure each client’s needs are fully addressed in person, over the phone, or virtually.

The role emphasizes strong organizational skills and proficiency in Microsoft Office to maintain a smooth, client-focused service environment across multiple locations.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block seeks a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and direct them to the right tax professional. You’ll help schedule appointments and ensure each client’s needs are fully addressed in person, over the phone, or virtually.

The role emphasizes strong organizational skills and proficiency in Microsoft Office to maintain a smooth, client-focused service environment across multiple locations.